Terms and Conditions
Terms and Conditions
In these terms and conditions “we, our, us, LITC” refers to “LionHeart in the Community Ltd”.
Acceptance of terms
By accessing this site, you agree to be bound by the terms and conditions set out herein and you accept our privacy statement. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Modification
By accessing this site, you agree to be bound by the terms and conditions set out herein and you accept our privacy statement. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Data protection and Privacy Statement
Introduction
LionHeart in the Community Ltd is committed to safeguarding your privacy. This statement explains how and why we will collect, use and disclose your personal information.
References to ‘LITC’, ‘we’, ‘our’ or ‘us’ are to LionHeart in the Community Ltd, a company limited by guarantee No: 07063783 (England and Wales) and Charity Order N0: 00000217/O/MINATD/SG/DAP/SDLP/SAC OF 29/09/2017 (Cameroon). LITC is categorised as a Data Controller and is registered with the Information Commissioner’s Office (ICO) – Registration Number: Z2209443
LITC is a pioneering social enterprise mobilising the power of Sport, Education, Technology, and Art to empower local communities. LITC offers Community Programmes, International Youth & Volunteering Projects, Skills Development and Apprenticeships in a range of dynamic training qualifications. Our programmes focus on youth in civil society, livelihoods, natural resource management, and water, sanitation and hygiene (WASH).
We deliver our work through relationships with program participants, Learners, volunteers, fundraisers, supporters, and partners from rural communities to business and government. Our use of personal information enables us to operate safely and efficiently on a daily basis, helping us achieve our vision of harnessing the power of sport and education to inspire young people and impact communities around the world.
This statement is a summary of how we are taking all reasonable steps to ensure your information is secure. There may be other privacy policies that apply to certain services we provide. We will make these explicit when they apply. Please read those before you subscribe for such services to ensure you are happy with our use of your information.
This policy is effective from March 2022. We will regularly check this notice and update it when necessary to be transparent about how we process and protect your information.
This statement includes
- What information we collect
- Why we collect information
- Where we collect information from
- How long we keep your information for
- Who we share your personal information with
- How your information is secure
- Managing your communications from us
- What information we collect
We collect a variety of personally identifiable or sensitive information from you for various reasons. The type and quantity of information we collect and how we use it depends on why you are providing it. For example, we may collect:
- personal details, including your full name, contact details (e.g. postal address, email address, telephone number), date of birth, records of your correspondence and engagement with us
- financial details, including bank or credit card details, donation history
- education and employment background
- photographs, video or audio recordings
- equal opportunities data
- physical or mental health information
- Criminal record
- Activity record
Sensitive personal data
We will normally only record sensitive, personal data (including health, religion, sexuality, and ethnicity, political and philosophical beliefs) where we have your explicit consent, unless we are permitted to do so in other circumstances under data protection law. For example, we may make a record that a person is in a vulnerable circumstance to comply with requirements under charity law and the Code of Fundraising Practice, to ensure that we do not send fundraising communications to them.
LITC program participants and volunteers
If you are a volunteer or have volunteered with LITC or participated in any of our programs some of your personal data you provided to us in connection with your volunteering with LITC will be saved for up to 5 years. For example:
- details of your participating in LITC program, e.g. programme type, country, dates
- details of your volunteering with LITC, e.g. programme type, country, dates
- details of your interactions with LITC, e.g. your membership of any LITC groups or societies, attendance at LITC events, other contact with us, benefits or services provided to you by us, your relationship with other former LITC volunteers or supporters, your communications preferences.
Additional information
We also record, where applicable, based on information you provide to us and, in some cases, publicly available information:
- your career highlights including your current employer and other life achievements
- Information about your areas of interest and hobbies.
Why we collect information
Your data is collected and used by us for many interdependent purposes in support of delivering our programmes, communications and fundraising.
Depending on how you interact with us, we use your information to:
- provide you with information and administer services that you have requested
- process participant applications
- process and administer an event you have registered for or attendee
- share your story to inspire others to volunteer or support our work
- carry out wealth analysis and research to improve our understanding of the backgrounds and interests of alumni (former LITC volunteers and participants) and supporters, to inform our fundraising strategy and target our communications more effectively
- obtain information to improve LITC’s services and user experiences, including conducting surveys
- keep our internal records updated, including your relationship with us and the management of any feedback or complaints
- manage your communication preferences
- Comply with applicable laws and regulations, and requests from statutory agencies.
Our legal basis for processing data
Where we collect information from
LITC may collect information in the following ways via any paper forms you complete, telephone conversations or face-to-face interactions, digital forms completed via our website or online surveys, communication via social media and through third-party companies and websites.
From you directly: e.g. when you request a newsletter or information, complete your details in an Facebook advertisement, fill out one of our volunteer application forms, make a donation or participate in one of our events.
From you indirectly: e.g. when you use other fundraising sites like JustGiving or Virgin Money Giving to create a fundraising page or make a donation.
From other organisations: when you have given them permission to share your information, e.g. details passed to us by VSO relating to your application to be an ICS Volunteer or Team Leader.
From social media: depending on your settings or the privacy policies for social media and messaging services like Facebook, Twitter and Instagram, you might give us permission to access information from those accounts or services e.g. you may receive targeted advertisements through our use of social media audience tools.
From our website: when you visit, e.g. we use software such as Google Analytics to identify which pages on our website are visited most. This information is collected automatically. It does not contain any personal or sensitive information, so browsing is anonymous. For information on this, and the use of cookies, please see our Site Terms and Conditions.
From publicly available sources: we may collect personal details about you from the public domain, e.g. Companies House, the electoral register, the phone book, the Charity Commission’s Register of Charities, Who’s Who, LinkedIn, company annual reports and websites, and articles in newspapers and magazines.
How long we keep your information for
We keep personal information for different lengths of time dependent on what is necessary or reasonably required for the purpose.
We want to ensure that the personal information we collect from you is used to appropriately to support our work together and considers any future dealings that you would like to have with us. For example, many people ask to receive references for their voluntary work. In these cases, it is important we have the correct personal information on file.
We would like to keep volunteer information beyond the length of your programme, so we can keep in touch with opportunities to be inspired by stories about LITC’s work, opportunities to reconnect with other former volunteers, develop your skills and networks and give back by supporting projects and other volunteers.
You can contact us at any time to ask us to remove or amend your personal information. If you ask us to stop sending you marketing communications, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Who we share your personal information with
If you apply to volunteer or work for LITC, we will use your personal information to run checks against official sanctions lists, which contain details of known terrorist individuals and entities (e.g. UN Sanctions). This ensures that LITC is not complicit in funding or supporting terrorism.
We may also need to disclose your details if required to by the police, regulatory bodies or legal advisers.
We never sell your personal details with third parties for the purpose of marketing. Sometimes we may need to share your information with external organisations to provide the voluntary opportunity you have applied for. Some of our suppliers and country offices are outside the European Economic Area. Whenever we share or transfer your personal information, we comply with the standards set by the GDPR and this privacy statement at a minimum.
How your information is secure
The security of your information is of utmost importance to us. We use reasonable measures to protect your information as required by the law, in line with industry standards and in accordance with the policies LITC has set. Sensitive data is held under strict security conditions. If you have any reason to believe that any personal information we hold is no longer secure, please contact us immediately.
Managing your communications from us
You are in control of how we use your data. You have a right to ask us to stop processing your personal data, and if it’s not necessary for the purpose you provided it to us for (e.g. for audit purposes, processing your donation or registering you for an event) we will do so.
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- ask us for a copy of, or rectification or erasure, of your information held by us
- be informed about how your information is used
- restrict processing (pending correction or deletion)
- withdraw consent for or object to communications or direct marketing
- ask for the transfer of your data electronically to a third party (data portability).
Our Cookie Policy
What is a cookie?
Cookies are small text files placed on your computer, mobile or tablet by websites that you visit. They help improve the functionality and performance of websites and provide website owners with information about how the site is being used. Cookies recognise a computer or device when a user returns to a website it has visited previously.
How does LITC use cookies?
We use cookies to improve the experience of visitors to our website. They allow us to understand how the website is being used and monitor the performance of our advertising. This means that we can invest in the most effective ways of raising awareness of our work and inspiring young people and communities to create change together.
By using our website and social media pages, you agree that unless you have set your device’s browser to reject them, we can place cookies on your device.
Different types of cookies
Session and persistent
Cookies are either ‘session’ or ‘persistent’ cookies. Session cookies are temporary files which are deleted when you close your browser. If you restart your browser and return to the site, the website will not recognise you. A new session cookie will be generated each time you revisit the site.
Persistent cookies files stay on your device when you close your browser. You can delete them manually or your browser deletes them based on the time specified in its cookies file. They are used to improve functionality and help us understand how visitors use our website. They are also used to tailor the advertising that you see.
First and third party cookies
Whether a cookie is first or third party depends where it comes from. First party cookies are set by the website that you visit.
Third party cookies are external. They are delivered by an external provider on behalf of the website operator. These cookies are most commonly used for analysing the performance of a website and marketing. Some of the third parties allow you to manage their cookies independently, for example social media platforms.
We use our own cookies and others from companies we work with such as social media, search engines, advertising networks and business partners.
If you would like a list of the first party cookies that we use on our site, please email us at info@litc.org
How can you disable cookies?
You can change your web browser’s settings to change what cookies appear or disable them altogether. Blocking cookies may mean that some parts of our website will not perform as well for you and you may not be able to complete certain activities or forms online.
The “Help” menu in the toolbar of most web browsers will tell you how to change your cookies settings. For more information about changing your cookie settings, we suggest you visit https://www.aboutcookies.org/. The website tells you how to do this for different web browsers.
Tracking
We also use several third and first party tracking technologies, such as pixel tags, on our website. These help us track and improve user experience, marketing emails and allow us to monitor the performance of our marketing activity. These are not cookies.
Contact us
If you have any questions or concerns, would like more information, or to change your communications preferences, please contact us by:
Email at info@litc.org
Phone on +44 (0)2033970303
Writing to us at Blue Star House, 234-244 Stockwell Rd, London SW9 9SP.
For Data Protection queries please email tegha@litc.org
Sponsor towards Football for Hope
At LITC we are on a mission to transform lives and communities through the power of Sport, Education, Technology, and Art. Our journey began with a commitment to make a difference, and it has evolved into a thriving movement dedicated to empowering young people and inspiring positive change.